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how to keep your web site legal

Overview

If you are based in the UK and run a business web site to sell or promote your products or services then make sure that you are meeting your legal obligations.

Note that as long as your business is physically based in the UK then UK laws will usually apply - even if your web site is hosted in another country.

Here are six of the main issues to consider:

  • General e-commerce and distance selling regulations may apply even if you are only using your web site to promote your business and not to actually sell products or services online. You should check these regulations to make sure that you are displaying the required information about your business on your web site.
    Read more about the e-commerce and distance selling regulations
  • Data protection regulations apply if you are collecting information from your visitors through online forms, by e-mail or telephone.
    Read more about data protection
  • Trade descriptions - the same rules apply to web sites as to any other media. If you are describing your goods or services online then your descriptions must be accurate and not misleading.
  • Access for users with disabilities is an important issue, and parts of the Disability Discrimination Act that come into force during 2004 may well affect your web site.
    Read more about the Disability Discrimination Act
  • Intellectual property rights - you automatically have rights regarding the information that you publish on your site through international copyright laws. You must ensure that you are not infringing anyone else's rights - for example, make sure that you have permission to use other people's logos, images or text before you include them in your site. Be aware that any designers, photographers, illustrators or writers that you commission to provide original material for your site retain the copyright to their work. This means that they have the right to re-produce it elsewhere unless you have a written contract that says otherwise.
  • The EU 'Anti-spam' laws - the 'Privacy and Electronic Communications (EC Directive) Regulations 2003' only relate to your web site if you are using 'Cookies' to track visitor behaviour. In a nutshell - you have to tell users that you are using cookies, explain why and show them how to switch them off. If you don't know what cookies are then you probably aren't using them - find out more at www.allaboutcookies.org. The other aspects of the regulations are beyond the scope of this article - you can find out more using the links on the right.

There are other legal requirements that affect specific industries - in fact, any regulations that affect your business in general may have implications for your web site.

   

Remember: your web site has to comply with the law just like any other aspect of your business. If in doubt, ask your solicitor to check your site to make sure that you haven't missed anything.
 

 

Revised 11 March 2004

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Articles intro

Web design briefing
How visitors find you
Keywords
Domain names
Content
Home page etiquette
Keep your site legal
Get listed
Search engine optimisation
Link popularity
Meta tag myths
Web page titles
Traffic building
Visitor analysis

 

 

More info:

Visit the Trading Standards site - and specifically their guidance leaflet on Trade Descriptions
International copyright laws are explained in detail on the World Intellectual Property Organization site
The Law Society will help you find a local solicitor at Solicitors Online (select the 'Computer and IT Law' specialism when you search)
Find out if any of your content is being used on another site without your permission at Copyscape.com
Learn how the EU anti-spam laws may impact your e-mail marketing in a white paper downloadable from the Webabacus site and in the notes from the NMK spam regulations seminar.
 

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last updated: 17/08/05